There is a password reminder – so if you enter the password and it is incorrect the system will ask you if you’d like it to be emailed to you. But the system will not work if you do not have an active email account or have added an incorrect email address to your profile. Please only register using a valid email address and ensure that it is correctly spelt.

You can change your password too.

To do this go to your Profile (link on the top navigation bar) and click on the option to “Update Profile”.

You will then be able to enter your new details. Remember to double-check that they are correct before saving.