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249 Responses
The website takes a long time to browse. At first, I thought it's my browser and changed it but the problem persists. NB: I'm experiencing this on all my devices.
Hi there, we are sorry you are having difficulties. Please can you submit this to our email address, along with a screenshot of your lovewriting page, so we can share it with our tech team.
Hi Funda team I have been trying to write on Love writing but my work don't get saved I did try to submit as well but work can't be submitted.. On Love writting
Fundza please help me I did a lot of courses and got more than 75 percent but I can't access my certificates
I can't comment on comments it doesn't show anything when I am writing something please help me
Hi there, can you email info@fundza.co.za with the names of the courses you completed so we can check for you.
Complaint
I completed 2 courses ,1 a few months back and the other week but i did not receive my certificates of excellence yet i passed them with 75+ as per instructions .I completed and answered them .
Complaint
Hi there, can you send screenshots to info@fundza.co.za so we can see what is happening and help you? Thanks!
I want to join FUNDZA but trying to register there keeping on rejecting my form what should I do to get registered
Complaint
@Mary Robinson looks like we've got the same problem
My first account disappeared now. I had to create a new one and start over how do I I retrieve my old account please help
Why doesn't my comments appear when I comment
Like they are nowhere to be seen
Why does my comments says two hours after I commented a minute ago
Hi Jeannette, if you go to your PROFILE and click on UPDATE there is an option to delete your account. If you have problems, please email info@fundza.co.za.
Why can't I delete my account
My stories are about 3 months now, I have ran of patience, I have stories that have been in review since may.. Please fundza help. I try emailing you, it is redirecting me, so I'm even dumbfounded 🙌😶I hope you will take action
My story isn't published , it's been two weeks now
My story never got published
Y have sent me a message of course were should I send the screenshot of course
I have finished my quiz 88%but I haven't seen anything regarding my certificate
I have given my work to lovewritting but you haven't published or reviewed my work.why??
I have completed the course How to apply and I got 50% so do I get the certificate or what.Comunicate with me😭
I finished the quiz and I haven't seen anything regarding my certificate
Hi what are you looking for?
I want to search the last competition about your mama how do i do?
You published my poem with another person's name please fix that
I think fundza supports plagiarism because there are many stories that were plagiarized and still got to be published. I think that the fundza team does not do any background check 🤔🤨👀
I want to know what happened with the results of a coarse competition Making it with the Majola's please who are the winners.
When I submit my work it keeps on loading it does not get published
Complaint how do I get my reward
This course promised me bundle or airtime or rewards how do I get it
I updated my profile and changed my email since then I can't get into my courses it say there is no such user I can't complete survey or quiz what should I do
Whenever I go to my course it's say there is no such user it doesn't open it doesn't want
When I send my work it keeps on loading but it does not get published
my love writing does not go through,it keeps on loading.My connection and profile are all set and functioning.
More course please
I did the entire course but it doesn't wanna give me an option to download the certificate...
Im so sad!
everytime when I log in to my profile it says "404 we could not find what you are looking for" why is that?
I can't comment
I’ve submitted my Haiku poem but it says “Not answered” please help
Will you please comment on my work.
Thanks for fixing the issue 🥺❤️
My book hunt in the Dusk it was published last month and I edited some mistakes two weeks ago and it has still been in some review when I log in now I see that it has been published, great but there's only an introductory page and there are NO chapters no even 1, what did you to my work Fundza? When I check in the Love writing the book is still in review and my chapters are still there so I don't know what in name of Jesus is going on but please fix this mess ASAP please
There is two months seen I have sent you my work but you don't published it why It's a play,story,poem😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
Hi Teboho. Certificates are now available on your profile. Please go to your browser and go to live.fundza.mobi and click on “Profile” and click on the course you’ve completed at the top there will be a, “Download your course certificate here” button and click on it. For you to be able to download your certificate you need to complete 100% of the course, and make sure that all pages have been read and all quizzes are answered. If this doesn't help please email us at info@fundza.co.za
I can't get my certificate and I have completed the course
I was searching some Zulu books but I couldn't find them..
Fundza I have wrote 3 poems a Month ago and they haven't yet been published 2 of the poems are Reviewed and 1 is in Review and I'm worried that why is the poems not yeet been published
And I'm busy with a book but I would love to know how can I put a picture for the book
I wrote a story 6 days ago and it has not been reviewed?? Or published whats going on
Hi Quincy, please note comments are moderated and your comments didn't appear because they weren't approved yet.
Why doesn't my comments appear even if I post them multiple times not even sure this complaint will go through
Why doesn't my comments appear even though I post them multiple times not even sure this complaint would either
I cannot access one of the chapters and that is delaying me from getting my certificate and I have answered all the queries
I've completed a course but can't download my certificate
I cannot access one of the chapters and that is delaying me from getting my certificate and I have answered all the queries.
my last readings
the stories l one was reading
Complaint,i have completed my course,but I can't download my certificate why?
Hi there, have you checked how to do it here? If you still have a problem, please email info@fundza.co.za with details of the exact problem.
I finish all the course i was giving how can i get another course to continue answering the question
I have completed my course but i can't download my certificate what wrong please help
I completed a course but I can't download my certificate they say there's some connection problem and they are trying to fix it. It's been days now.
I have write a story which is called life is full of surprises I added chapter 2 but it doesn't appear in the story only chapter 1 that appear in the story please help me
I can't seem to be able to log in and continue with my courses help please
COMPLAINT
To:Fundza
My Lovewriting page isn't showing"Start Writing" I have asked many employees what must I do and my comments get posted 5 hours later when you posted them 35minutes earlier please fasten your system or else
From: Owami Cindi
Hi FUNDZA I finally managed to enter the Lovewriting page but it doesn't have the start writing button I'm just stuck on the homepage please respond
Please contact me if you see this
Hi FUNDZA I am a daily reader and I went to love writing but the page is blank what os happening and what should I do please help me FUNDZA all I want to do is write
My comments don't get posted!why
My comments don't get posted
good evening FUNDZA I have a complaint
I have logged in FUNDZA books but I can't read all chapters
When I try to go to the second chapter ,it goes back to the previous story
What do I do now?
Good afternoon Fundza Team. I can't have access to complete all my quizzes, what can I do?
Hi Angel, please email info@fundza.co.za with your query.
Hello I'm not complaining but I need something can you help me
Fundza plz fix that love writing thing soke of us are really struggling to use it.
Hi Fundza .I have a complain here
This Lovewriting thing is a problem I've been trying to use it a numerous times but still I don't see the start writing word :( im really sad.
Hi Nqobile, are they in 'In review' or are they in 'Reviewed'? If they are in 'Reviewed' that means we have written comments at the bottom for you to read and then resubmit. If it is still in 'In review' please send us a screenshot of that page to info@fundza.co.za. Thank you!
Hi I have submitted my work late December even now it's still in review what's wrong should I worry?
Hi Braylene, if it's in REVIEWED it means we have commented on it and perhaps asked you to do something. Can you open it and scroll down for the comments? Then you can work on it and resubmit.
Good afternoon Fundza I have submitted my story "suicidal thoughts" last month on the13 and it's still in reviewed ever since how long would it take before my story can be published
And can't comment it's show my real name not my user name
I can't download my certificate
I want to read Zulu books
I want to log in to your page in facebook with my mobile number,then you sent me a confirmation code when i enter it you say it's invalid.please help me😓😓😓😓
Am on a course own your destiny and I got to the final survey now they sending me messages saying that am not done and when I go to the course it's done
but they said they will announce before 22 November
No they are not announced yet
Were the winners of the My Life My choice competition announced?
How do we get our certificate
I wanna start writing stories here at fundza but I don't know how?
I've completed the course of Acts out i've got 87% i did pass the course but they didi'nt submit my certificate for that course and pass rate was 75%. I am still waiting my certificate plzz help me. Thank you in advance.
Complaint
Based on Corona viruse course I almost completed my course but I have problem due to Technical error from your side please fix it I want to complete the course full I completed it by 91% so please help me I want to complete it please
Hi there, the winners were contacted and announced here:
Look out for our next course competition in October...
I completed the course The Majola Magic.i got my certificate and i never received the winners list announcement anyhow.i only received an SMS saying number validation.
What's the obstacle?
I really want to see the winners it might be lucky I made it
I want another part of a story that you promised to provide and I'm getting impatient
I have completed reading and answering quizzes of my latest stories but I'm failing to download my certificate as directed there in.
What is wrong with that download option??
I have to have that certificate cos it's what you have promised I get after a successful completion.
I've got my old certificate "Get ready for the job" I am waiting for "Majola magic" certificate
Please email info@fundza.co.za with your details to get your old certificates resent to you.
I have lost my first 3 certificate,I need them to be re-sent back to me
Did you announce the winners for Majola magic yet? When am I going to get my certificate
Hi there, please email your details to info@fundza.co.za.
But i entered the majola competition and i got 80%and i haven't got certificate
About majola magic competition did you announce winners?
I did course with you but till today I didn't got my certificate
Hi Khaya Laba Ngcwelle - please let us know what's happening and why you can't complete the endline test. NB: Each chapter and quiz needs to be done sequentially - so if you have skipped something earlier it may not be unlocked. Look at the course from your profile page and check if there is anything that needs to be clicked first...
I need to complete my endline test quiz but i cant.please i need help before its too late.
I did not received my certificate ,as I completed my cause of majola magic in march then on 23 April I received a message says:it's going off next Friday complete it now to get your certificate but I completed it this month but still I haven't got my certificate what's the problem
I submitted my first poem last month on the 11th of April...It's been a month and a few days now that it hasn't been published...sent the fundza team an email about the matter and they gave me a reason for the delay and I understood... problem now is that I'm running out of patience...am I suppose to wait another month before it's published?
I have not received my certificate at the beginning of this month, as I completed my course on March. How do I receive my certificate or where did I go wrong on the course.
I am unable to see my comments on any of the books I commented. please help?
Hi there, which course is this? You should be able to go back to it? If not, please email info@fundza.co.za with your details.
I skipped a quiz without even noticing, so what will happen my loss or what you guys can look into it?
Hi Sibongile, we send out certificates at the end of each month. If you completed a course in the month of April, you'll get you certificate at the beginning of May.
Hello, at fundza.mobi, I have not recieved my certificates for the courses I complited may I please get any reply on how to recieve them or what did I do wrong to not recieve them.
Sibongile.
good day fundza.mobi ... I'd like to ask for help and please assist me since this has been happening for such a long time now.
••so ever since I'd been registering to courses, they would register and I'd be able to open the texts given but when I have to open the exact course to begin the quiz ...it doesn't allow me to so can you please help me please!!.
I can't comment
Hi I finished the course "Lead me" but I have not recieved my certificate.
Hi I finished the course "Lead me" but I have no recieved my certificate.
I havent received two of the certificate of the course I did
I haven't received my certificate and I have completed my course that I was doing.
I did do i competition but i still didnt get my certifficate
I haven't received feedback about my life lessons courses ..is the any delay
I haven't received feedback about my life lesson course
I can't comment on the books,I read anymore. Why?
Hi there, please wait for the end of the month we'll have a new exciting course up!
I want new courses cs I've finished al d courses
Hey haven't received the airtime I won
Hi there, I have been given a closed special course but i didn't get a code ,pls help
Thanks anyways
Hi Boo, we unfortunately cannot help with that type of course. Please try other online learning avenues to help. We do wish you all the best on your endeavours
Hey fundza,plz provide a course that improves isizulu skills
Hey team fundza,I am in my first year of high school and Im struggling with isizulu, where can I get courses that teaches isizulu skills and can sharpen my speaking,if there's no course for what I'm recommending please will you start a course
Hey team fundza,I am in my first year of high school and I'm struggling with isizulu,where can I find courses where by it helps me with my zulu and improve my speaking
Hi, my name is Pollet Zwane, Sobanhle is my first name and Polled my second. When I first registered my username was Pollet Zwane. After a few weeks on not commenting on the books I read, somehow I just disappeared because one day I wanted to comment I was told I need to first login then register. I registered as Pollet Zwane again but I was told the already is a Pollet Zwane. I tried using my cell phone number but I was told again the is a number like that already. I am lost because I am Pollet Zwane then I ended up using Sobanhle and my sister's details. Plz help me
Hi @Tsheppy5 - this isn't something that users can normally do if they submit comments on a website...
Why cant we delete our comments?
Hi FunDza team why cant we delete our comments?
Yes I do type live.fundza.mobi
Hi Njezay, that's strange - do you type in live.fundza.mobi as the site's address?
Hi Uphiwe, for our open courses you don’t need a course code. Just click on “Menu” on the top right of your screen and go to “Courses” on the menu and choose a course of your liking or do them ALL! Happy learning!
Fundza. I want to register for a New course. Where can I get my shortcode course provided by my Coordinator
Team fundza.I want to register for a New course. Where can I get my shortcode course provided by my Coordinator
Hi team FunDza I am using telkom network .It doesn't give me access to data free .How can I resolve that .
Thank you fundza
Hi there, you can change any details on your profile by editing your profile page: go to your profile page and then click on update profile.
Hi fundza. I want to know how I can delete a fundza account n how I can change my username
Fundza. Com my complaint is about why didn't we get our percent mark is our certificate
Hi Nanaaa036 - thanks for the feedback. We'll ask our tech team if they can change that.
When u accidentally press log out , it immediately logs out even though it was a mistake,,, is there any way u could give us an option if we really want to log out or not
Complaint
Thank u
Hi there, we do moderate some comments - but yours should go through immediately now.
My comments don't get posted till hours later or a day later
Pls can you help
Why can't i read stories?
Good day, we will look into this and get back to you. Thank you. Have a great day further!
My complaint is that we can't delete our comments. And some of our comments get posted after hours. Can these probs be fixed.
Thank u
Everything I time enter my name it says that username already exists and there are no languages here it's only English
Good day admin now i Can see why i didn't receive my two certificate it's because i wrote a wrong email in my PROFILE and when I try to update it says someone is using on Funza please hope you will receive my complaint
Guys this is serious
I can't log into fundza
Why does it don"t share data
I always get stuck on question 36 on the readers competition
I have not received a certificate for a course i completed.
I have a big complaint , I was one of the winners of the latest writing challenge "The words you choose" . I didn't get any airtime .
Hi Mbali M, which final survey are you struggling with? And what happens that you can't do it? It would be great if you could email all the details to info@fundza.co.za.
I can't answer my final savey
I tried to read and Answer queries but it always say"THIS CONTENT CAN'T BE REACHED" i don't know what's the problem
Haven't received my airtime
Thank you fundza I just received my certificate am so happy thank you😍😍😍
And I also haven't received anything about power poetry and I completed the course
Hello I haven't got the course code and I had 3 badges on all my reading and commenting ...but now they are disappearing and I have one left on commenting badge what happened ?
Ok thanks a lot sir
What about the course code?
Hi Ferdinand, the certificates for the poetry course are going to be sent out this week. They are sent in the first week of the following month.
I even have not got my code course .
Hello there,
I want to know why I haven't got my certificate of power of poetry.
It was supposed to reach me on the previous week but up to now haven't received it.
Hi there, we are sorry to hear this. Are you able to email us and send a screenshot to info@fundza.co.za? Or message us on Facebook?
Please help me fundza I having problems reading the stories every time I try to read it says the system is busy restart and try again later am tired of waiting I keep on refreshing my browser but nothing seems
to happen please help me
I have completed the course MOVING UP WITH THE MAJOLAS and I didn't get certificate. I was busy checking my Email every day but no certificate. Is it possible that I can get it.
I want to know why i didn't get my certificate
Hi there, certificates are sent in the first week of June so you will get them this week.
I finished, going up with the Majolas and the other course and my certificates were due on the first of June. I would like to know what going on, am I still going to get them or what?
I am awaiting a message/reply based on my contribution to Moving With the Majolas course since the closing date has lapsed and I have received nothing so far, enlightenment on my contribution.
I am no longer able to see the questions at the end of each chapter
Please help me each time I want to read stories on fundza it keeps on saying the system is busy try again later please I need your help
Hello Orole - there's a new story every Friday. Have you seen the one that went up today - Lost Boy! Hope you enjoy it!
I have been trying to read new stories on fundza but there are still the same stories I read last week please help me
Please I need help why is fundza not bringing new stories I have tried searching for other stories but nothing is happening please help help me
Hi Orole 55, how are you reading FunDza - via Moya? Can you find us on Facebook and then send a screenshot to us? https://www.facebook.com/FunDzaLiteracyTrust/
Please I need help I have been trying to read stories on fundza but the the system keeps saying something went wrong or try again later. Please help me what should I do
l completed three courses but l haven't received my certificates yet and l Haven't received my course code
Hi there. Please note your query will be answered via email.
I have completed a short course untitled all about corona but I have not received any reward.
How do I change me username on Fundza?
How do I change me username on Fundza
I've been sending my work and i didn't get any feedback it's been two months now i wanna know what's wrong with it?
Please tell me because it's seems like I'm playing while I've got more important things to do
Your query has been answered via email.
I have a new course I'm enrolling to but I can't complete the course quiz and comprehension what is the matter? Please help
Hi there. We are very sorry for the inconvenience, what is your name?
I got the certificate on living the dream with the majolas but that not my name on the certificate
It has been so days I had finished reading the book Moving Up With The Majolas, from chapter 1 to chapter 5 until now no response to my email requiring for the rest of the chapters.
Hi there how do I share my stories with the funDza Books
Hi there, no we don't have rights to Mills and Boon books. However we do have many romances - have a look at our story called That Kiss In Egypt...
Hi there, no, unfortunately we don't have the rights to Mills and Boon. Try reading the story https://live.fundza.mobi/home/library/fiction-books/that-kiss-in-egypt/, or choose our romance genre.
Please help me i really need to know if i can find them here.
Why can't i find mills and boon novels on your website ? Or it's only displays books around Africa.
At school there will be an entrepreneur's day so weust be creative and decorate the goodies we will make.My Facebook doesn't work so I came to look for a book with arts and crafts on funDza Books but I cannot find one.Please help me
I'm trying to delete my fundza account , so how do I do that?
Hi when do the last question on the courses its refusing to open what should I do
Hi there, sorry about that. Please email us with more information - info@fundza.co.za - a screenshot would be very helpful. Thank you.
Am unable to open any story some appear half sided , there's a little picture that appears on the left side that makes it impossible for be to see any info of any stories nor open it
Sorry to hear that - if you completed this years' courses you should have received one at the beginning of Feb and then the beginning of March. We will check it out.
Hello....i did more than 2 courses but i haven't received any certificate since last year
Send more engineer books like fittings and turning
Engineer technology
Engineer systems
Engineer fundamental
Engineer fabrication
Fitting and turning
Mathematics
Life orientation
Hi there. Please let us know what happens when you try to read the poems so we can attempt to fix it...
I want to go to poems but I can't read them
Sorry, Muvhango, that's strange.Please email info@fundza.co.za with your email address and the names of the courses you did, and we will check up.
Good day I have done more than two courses but haven't received any certificate since 2017
Hi there
Thanks for sharing your views and we're sorry this is frustrating to you. But some stories are meant to challenge you into thinking about what the outcome. If you really think about it, a story is never complete. This is part of the fun for the reader; to imagine, to wonder how they would like the story to end if they were in the shoes of the character.
As FunDza we encourage that writers write in a language they can best express themselves in. We are a diverse country and we support the promotion of African languages, that's why some stories are translated in other languages too. This could be a great way for you to learn other languages :). We encourage you to find the courage and try ;)
Happy reading :)
I have a problem with people who write their books and leave you curious about what happened next and those who write in their language like Xhosa otherwise I'm loving the books
thank you
Ohk...Except T - Shirts there's nothing you can give us ?
Unfortunately We are an NGO and we depend on funding, so we are unable to supply all Fanz with T-shirts as T-shirts are costly.
COMPLAIN
* I have 2 to 3 years as a Fundza Member but I don't have even a T - Shirt that shows that I am a member of Fundza.
* I also want to recruit people around my area to join FunDza organization but just because I don't have something that I can shows them as a member I don't manage to brainwash them.
I hope FunDza will rule on that , Mr Chairperson I hope you will also involve yourself on that issue .
You can Contact me on
074 7636 266
Yours E.M . Julie
COMPLAIN
* I have 2 to 3 years as a Fundza Member but I don't have even a T - Shirt that shows that I am a member of Fundza.
* I also want to recruit people around my area to join FunDza organization but just because I don't have something that I can't shows them as a member I don't manage to brainwash them.
I hope FunDza will rule on that , Mr Chairperson I hope you will also involve yourself on that issue .
You can Contact me on
074 7636 266
Yours E.M . Julie
Hi. The certificates are being sent today. Sorry for the delay.
Complaint : finished a course 'Are you ready for that job?' but I haven't received a certificate
Hello,I have completed a course but I haven't received my certificate. The duration for the course has ended and now it's the first week of June, I'm supposed to receive my certificate. The name of the course is 'Are you ready for that job?'
Yes fundza doesn't want to load it keeps going error please notify me please
Hi there - and if you click on the next line? You can also email us on info@fundza.co.za if you continue having problems.
Hi, been doing Figurative language course done with reading short text, I cant access to quiz and survey it marks 1/3. Quiz and survey link goes error.
Please Do you send difficent subjects
Hi David
Thanks for your inquiry. A course runs for 3 months and then once that time is up we take it down and then send all the certificates at once to all who have completed it. Please email info@fundza.co.za with your full name and the name of the course you did.
I completed a course two Months back but I haven't received anything, or is that how it works?
can you guys finish your stories please notify me when you solve this big problem
Hi there
We now have an online form that you can fill and send to us without using email.
https://www.cognitoforms.com/FunDza1/FanzSubmissionForm
Try it out, let us know how you find it. :)
Help please! My email is no longer working.Stop to send messages and where can i send my works without using email?
I have some problem can some one help me
?
Hello can someone reply please?
I recently changed my login details. But my old ones keep popping up. I want to know if
my details are safe
Hi there
Here are instructions on logging in.
1. Click on the menu bar (in the right hand side top corner)
2. Click on Login
3. Click on Register (if you're a new user), then sign up with your details. Remember - if you don't have a valid email address then you won't be able to get your details sent to you if you forget them. Make a note of your username and password as you will need to remember this to login again.
Good luck. Let us know if you have problems.
how to log in
Wer do I get de queries
I have try all but I only read but don't write
we love your story somach but u dnt fishin your story please next time post story when u are done writing please
I bag to send a great answer,gys help me.
This is my first tym to be on facebook,what can i do to have friends?help me.
This web is boring why can't it be like (worldreader)
i aint got an email adress so what should i fill in the email nox?
Complaint