What happens if I forget my password?

There is a password reminder – so if you enter the password and it is incorrect the system will ask you if you’d like it to be emailed to you. But the system will not work if you do not have an active email account or have added an incorrect email address to your profile. Please only register using a valid email address and ensure that it is correctly spelt.

If you are struggling to log in and the password reminder is not working, then please email so we can help you. NB: You will need to tell us your name, email, cellphone number and the course that you are wanting to access in order for us to be able to help.